After you submit your accident claim, the insurer will review the details and evidence you provided. They may contact you for more information or to clarify aspects of the claim. Once they assess the situation, they will make a decision about liability and how much compensation you may be entitled to. If you disagree with their decision, you can appeal or seek advice from a solicitor experienced in personal injury claims. It's advisable to keep documentation of all correspondence and evidence related to your claim.