LegalEase Team: You would normally start by discussing the treatment and possible harm with a solicitor, who may request your medical records and assess whether another healthcare professional may have acted unreasonably. An independent medical expert may then be asked to consider whether the treatment fell below a reasonable standard and caused your injury. If the case has merit, the solicitor may send a formal letter of claim, after which the healthcare provider or its insurer investigates and may make or reject an offer. If the dispute cannot be resolved, court proceedings may follow, although many claims settle earlier. Time limits commonly involve three years, but exceptions apply, so consider speaking promptly to a solicitor regulated by the SRA.