You may be able to claim if another road user was responsible for the accident and you suffered injury or financial loss, but the outcome depends on the evidence and individual circumstances. Keep medical records, photographs, witness details, accident reports and receipts, and notify your insurer as soon as possible. In England and Wales, some lower-value adult injury claims may need to go through the Official Injury Claim service, while other cases may be handled by a solicitor. Time limits can apply, often three years for adults, so consider speaking to an SRA-regulated personal injury solicitor promptly.