A personal injury claim usually involves an initial assessment, gathering medical records and other evidence, and notifying the person or organisation responsible. You may need a medical examination, and the insurer may make an offer or dispute responsibility, so the timescale can vary. Your solicitor should explain likely costs, evidence and settlement options before you decide how to proceed. In England and Wales, many claims generally have a three-year time limit, although exceptions apply, so consider speaking to a solicitor regulated by the SRA promptly.